Burdened by overly complicated documentation requirements, inadequate funding, and unwieldy operations, Complex Rehab Technology (CRT) repair has always been an arduous challenge. Then the COVID pandemic's supply chain delays and labor shortages broke an already struggling system. At the heart of the repair issue remain the wheelchair riders whose mobility is at stake. Diane Racicot (VP of Payer Relations at National Seating & Mobility) and Wayne Grau (Executive Director of NCART) discuss the frustrations felt by stakeholders, as well as what repair resolution will require.
The footprint of a manual or power wheelchair has a huge impact on how well the wheelchair maneuvers... which ultimately impacts how much the...
Compliance isn't just a good corporate policy. Implemented the right way, it can earn Complex Rehab Technology providers the crucial trust of clinicians, referral...
Historically, service and repair departments at Complex Rehab Technology (CRT) and HME businesses have underperformed, existing mainly to support clinicians and consumers, but with...